Facilitation Skills Workshop

Jerlyn is very knowledgeable in the content knowledge of the topics.

Jerlyn was helpful and attentive to our needs. She tries her best to answer our questions as much as possible.

Jerlyn is always encouraging and gives constructive feedbacks during the role playing.

Jerlyn is very patient and answered all our questions!

She is patient and good as an assessor.

Thank you for sharing your rich experience.

Kudos to Jerlyn for having done a great job in imparting her experience and skills to all of us.

Some key takeaways or insights from the facilitation skills workshop from participants

Process facilitation demands a rather different mindset and toolkits from teaching. That facilitation is very different from being a teacher.

Silence can be wisdom and necessary for effective process facilitation. It’s important for us to maintain neutrality and not impose our personal viewpoints as facilitators.

Toolkit is useful and very applicable to my work; more self-awareness after the practice session. The difference types of being a facilitator and their toolkits.

Training, learning facilitation and process facilitation not quite the same. We need to choose the toolkit based on needs and context.

Need to be mindful that as a facilitator, you should not participate as that would influence the group's outcome.

Tools and tips on facilitation through practical exercises and feedback.

The variety of tools, the importance of the neutrality of the facilitator and the need to consider the feelings and reactions of the participants. Gaining tips on how to deal with challenging situations.

Personal Mastery - Positive Change@Work Series

Jerlyn’s workshop on “Changing to A Better Me” helped me greatly as she led us through the process of clarifying our values. Having gained insights on my core values, I have gained greater motivation and drive for both my work and personal life.

Jerlyn has also shared with us various other tools and encouraged me to dream and visualise what I want to achieve in various areas of my life. Not only that, she has also taught us to examine our thoughts which often times lay assumptions and beliefs that caused us to be stuck. Through the course, I have learnt how to be more aware of some of my negative thoughts and to reframe them to thoughts that will spur me on towards better outcomes in my life. I feel so empowered and recharged after this workshop.

Thank you very much Jerlyn!

Action Learning/Team Building and Team Learning - Mission, Vision Review

I would not hesitate to recommend Jerlyn as an effective Action Learning Coach and a Professional Facilitator for any Team Building and Learning Development programme. I had engaged Jerlyn for two separate facilitated sessions and through these two sessions, Jerlyn's professionalism and competence; in client engagement, trying to understand my requirement and proposing appropriate facilitation ideas, were very evident.

The first team learning session helped to engage my core staff within the management team to be open to each other, and to understand and establish the need for change. I was pleasantly surprised with the outcome of that session where Jerlyn using Action Learning methodology, to achieve unanimous buy-in and shaping the mindset of people to willingly review and accepting the need for change. I even remembered one feedback from my staff after the session was that: “It was such a therapeutic session!” and they actually enjoyed the coaching and the openness of the whole conversation.

My whole department was involved in the second team building and team learning (TBTL) workshop to review our Mission statements, to collectively come up with a Vision statement and eventually to buy-in to the restructuring that was coming ahead. The TBTL workshop was well designed and conducted in an engaging and interactive way. Not only did I find my staff giving very frank and constructive feedback on the challenges faced by the department; we also came closer as a team to explore how we could move forward as a team. It was indeed two memorable and effectively facilitated workshops which had helped bring my department to a different level of cohesiveness and collaboration. I would like to commend Jerlyn for a job well done!

Strategic Planning @ Community Chest Board Meeting

Dear Jerlyn,
Thank you so much once again for your help in value-adding to the design of the discussion segment at the retreat at such short notice, and accommodating our requirements. Your advice and guidance had helped to tailor the retreat to draw out useful feedback from the participants, which will greatly aid us in developing our strategic direction.

Thanks so much once again!

Facilitation @ PS21 Excel Convention

Dear Jerlyn,
We would like to thank you for facilitating at our NSAD’s brainstorming booth at the PS21 Excel Convention. With your advice in reframing the questions and redesigning of process, the session went on well and you have made the process easier for us to categorise and garner suggested ideas into four key areas in "NSmen, Families, Employers and Servicemen". You were also an engaging facilitator who was very encouraging and was able to get people to suggest not just one, but a few ideas on the spot. We had gotten many good ideas and feedback that NSAD can explore in enhancing NS commitment to Defence.

Thank you once again and you have truly demonstrated the professionalism of a good facilitator.

The Power of Social Intelligence @ e2i Learning Festival

On behalf of e2i and our team, we would like to say a Big THANK YOU! to you for taking your time to share on the topic of The Power of Social Intelligence at our e2i Festival of Learning! It was the most popular workshop we had and was well received by our participants. We appreciate your efforts in developing this future skill topic for our event. We look forward to future collaborations to develop more future skill courses for our local workforce!

Thank you once again. 🙂

Goal and Competency Workshop
Thank you for a wonderful workshop on Goal and Competency. Our staff have benefited from your coaching. They have all good comments about your training. Well Done! Thank you once again.

Innovation Workshop @ NEA's Innovation and Learning Festival

NEA engaged Jerlyn to design and conduct an Innovation-related workshop for our inaugural Innovation and Learning Festival for 80 NEA staff in February 2012. Prior to the workshop, Jerlyn interviewed us to understand our requirements and was very professional in explaining her process design and deliverables to us. The Innovation Workshop, which teaches staff how to leverage on the World Café methodology to elicit ideas around six key areas concerning the organization, was delivered in a fun and interactive way. Besides the excellent feedback from participants who were excited about learning a new, innovative process tool, NEA benefited from being able to harness some great ideas from the participants. I would highly recommend Jerlyn as a professional coach and facilitator to other companies.

Team Building and Profiling with Emergenetics

Jerlyn gave an excellent session and the lessons were well taught. It was enjoyable and entertaining. The content was good and flowed well, and the presentation was well done. I would highly recommend it to other companies.